سياسة التبديل والاسترجاع
يحق للعميل استرجاع المبلغ أو تبديل المنتج في حال وجود عطل مصنعي، بشرط تقديم إثبات من خلال فيديو يوضح العطل.
يحتفظ المتجر بحق معاينة المنتج قبل استرجاع المبلغ أو استبدال المنتج.
في حالة إتلاف المنتج أو سوء استخدامه، لا يحق للعميل طلب استرجاع المبلغ أو تبديل المنتج.

Exchange and Return Policy

The customer is entitled to a refund or product exchange in case of a manufacturing defect, provided proof is submitted through a video showing the defect.
The store reserves the right to inspect the product before issuing a refund or exchange.
In cases of product damage or misuse, the customer is not entitled to a refund or exchange.
Features
Pre-filled with water: No need to refill after each use.
Quick charging: Fully charges in 8-12 minutes (based on environment temperature).
Long-lasting warmth: Stays warm for 1-6 hours (depending on environment temperature).
Adjustable straps: Includes adjustable body straps for hands-free use while moving.
Vibrant colors: Colors remain bright even after multiple washes.
Easy to clean: Detachable belt and cover for hassle-free cleaning.
Safe and comfortable: Cotton wool cover absorbs and releases heat to prevent burns.
Charging indicator: White light signals charging; light turns off when fully charged.
Smart safety features: Explosion-proof clip cuts off power automatically, with added power failure protection.
Durable design: Made with 8 layers of PVC for enhanced safety, including automatic power off, explosion-proof, and dry burning prevention.